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Six reasons why people love Microsoft Teams


Although businesses and organisations have been utilising digital communications for years, we have all been forced to fully embrace and adopt digital technology. The lockdown has enabled companies to harness the power of the digital revolution and the benefits it brings, as the more efficient internal processes and communications are, the more efficient organisations can be for their customers.

To help your organisation embrace new ways of working, at RABC we highly recommend Microsoft Teams to help mitigate some of the challenges we’ve been presented with.  In a world where up to 80% of our time at work is spent collaborating, communication tools are extremely helpful. MS Teams is a piece of software that can be used across a company to bring employees together. The platform offers workplace chat, video meetings, file storage and application integration. The software amalgamates with Microsoft 365 and includes extensions that can integrate with non-Microsoft products too.

Here, we take a look at the top six reasons why people love MS Teams:

1. Transparency

One of the biggest challenges that organisations face is keeping everybody in the loop regarding work and company updates. We know how frustrating it can be when you forget to cc someone into an email and as a result, they may miss a key deadline or opportunity.

In MS Teams you post your message in the relevant channel for all to see. You can also @ mention specific people, so they get a separate notification. This is also a great way for colleagues and line managers to have a better understanding of your workload and priorities for the week ahead.

2. Improved efficiency

With MS Teams, all your conversations, meetings, files and tasks can be accessed from one single app on one single interface, improving efficiency and saving you time from scrolling through previous emails or trying to locate a document hidden amongst hundreds of files on various company drives.

3. Real-time communication

Another key benefit of MS Teams is real-time communication. This means being able to chat in real-time rather than going back and forth in emails. Instant messaging improves efficiency levels as it allows your team to respond to high priority tasks more quickly.

4. Integration

Microsoft understands that organisations are different and have individual requirements. For your convenience, it can be integrated with other Microsoft apps, such as Outlook and SharePoint, which means you don’t need to leave the app to use other systems. It also allows integration with other non-Microsoft apps such as Cloud and Twitter.

5. Collaboration

Another handy function of MS Teams is that department teams can work on the same document at the same time, whether this is Office Excel or PowerPoint. It combines instant messaging, meetings, notes, and attachments allowing teams to seamlessly interact with each other wherever they are.

6. Security

Companies are sometimes nervous about data being leaked from online platforms – and rightly so. However, MS Teams scores top marks for its security features. Unlike its competitors, it has an in-built initial security feature set up.  It also includes a range of authentication procedures to make it much more difficult for unauthorised users to gain access, something which other video communication tools have been under fire for recently. These include organisation-wide two-factor authentication or a single sign-on through Active Directory to give its users peace of mind.

Final thoughts

Organisations that embrace digital transformation are reaping the benefits. The more efficient your internal communications are, the better service you can offer your customers. MS Teams is a really useful platform that allows you to improve communication and collaboration, as well as increasing transparency between colleagues and departments. It also seamlessly integrates with Microsoft and non-Microsoft apps for convenience and provides some great security features to ensure that your data is protected.

If you’d like any more information or advice on Microsoft Teams, please contact our friendly team to learn how we can help.

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